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Is there a warranty?Most of our products have a 12 month warranty. Please refer to our Warranty & Returns Policy for more information, or contact us.
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What are your opening hours?We are open 7 days a week, in saying that we are a family business, so on occasions there may be a time when we are closed, but we are never far away. Contact us before coming or if you are at the store waiting. Thank you in advance. Monday - 10-5:30pm Tuesday - 10-5:30pm Wednesday - 10-5:30pm Thursday - 10-5:30pm Friday - 10-5:30pm Saturday - 10:15-5:15pm Sunday - 10:45-5pm
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Can I have a special order? Can I preorder?In order for a "special order", we would require a over the phone call for full communication & to make sure we know what you need. Then you can decide where you want to go from there, we would also require a small deposit. To preorder, you can also leave a small deposit then pay the rest fully when the product is back in stock or you can pay fully then when we get stock it can be collected or shipped out depending on what you want.
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What is an FAQ section & how do we use it?We use the FAQ section to answer some of the common questions that customers may have, this helps both the customer & us to save time, get a better understanding & keep clear communication between us.
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Where is the store located?401, Princes Hwy Noble Park VIC 3174
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Contact Us0425 768 905 simplyshelving1@gmail.com
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Can you do a better price?We try our hardest to keep our prices affordable alongside having quality products. If you are getting a large quantity of items, we will help you out the best we can, but we know we are the most affordable out there & we can confidently say that our product quality is of a high standard. We are understanding that as a customer all you can do is ask, we respect that & will try our best.
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Can I view the products in store?Yes, most of our products are available to view before purchasing, in fact we encourage this to ensure you are getting the right shelf, tool or product for your needs.
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Do you offer delivery?Yes! The cost of delivery will vary based on the following : Weight, Size, Quantity, location & the time you need it by. Please contact us for more info.
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